« previous next »
Pages: [1]   Go Down

Author Topic: BonnetPro's customer service  (Read 132 times)

0 Members and 1 Guest are viewing this topic.

Offline ChemBright

  • Hero Member
  • *****
  • Posts: 6012
  • Certified by Customer Satisfaction!
BonnetPro's customer service
« on: December 15, 2011, 07:40:29 PM »
Got my case of Surround in today. Even though they advertise free shipping, since I live in a little more rural area, the shipping cost me $10 or so. I didn't know about it at first and then soon talked with John and he cleared it up for me. When my package arrived a little suprise was in there. A pen, post it type pad and a quart of thier spotter. Nicely done John and thanks for the extra. Will be trying Surround Free out in the next couple of weeks.
Logged

Offline Bonnet Pro

  • Full Member
  • ***
  • Posts: 121
  • Clean more by 10:00am than others clean all day
Re: BonnetPro's customer service
« Reply #1 on: December 15, 2011, 08:28:38 PM »
Hi,

I hate to ad the extra but on the home page and the shopping cart home page it mentions free shipping up to $ 33.00 per case. Sorry this came as a surprise.
On the bottom left hand corner of the home page.                                 Glad you where happy with the rest of it. Thank you.

FREE shipping on every case of Surround
No minimums to buy.
Continental US only.
Up to $33 per case.
Excludes Surround
Bright All and ProFresh.
Logged

Offline ChemBright

  • Hero Member
  • *****
  • Posts: 6012
  • Certified by Customer Satisfaction!
Re: BonnetPro's customer service
« Reply #2 on: December 15, 2011, 08:35:37 PM »
Yeah, never saw all of that. But, i am also known to speed read through sites.
Logged
Pages: [1]   Go Up
« previous next »
 


Advertise Here