I have a crackberry, and even though it was a big step up for me, it does suck. I use the email apps a lot, have four emails on it. It is extremely convenient to have internet on the phone, why just the other day one of my clients wanted to know the birds name in Charlie brown, you know, Snoopy's friend. Well in about 20 seconds I had it, Woodstock. They were amazed! But they were old. lol. I think the Droid would be a huge step over the Crackberry. I have heard that it is difficult to use the touch screen with cleaner's hands, if you know what I mean, and while driving. I can pretty much handle my phone without looking at it sometimes. I would look at the new phone out by windows??? I forget. But much easier apps, less of the crap you don't use, and quicker "in and out" usage. Remember that as a business person you will only have time to use what you really need, which will be internet, email, phone, gps and voice dialing. I do use facebook, but the rest could basically not be there and I wouldn't know the difference.