I pretty much agree with what all of you have said. I feel that saying we are a "green" cleaner means/should mean that the product is safe for the indoor environment (no petroleum distillates, harsh chemicals, kidney/liver toxins, etc.) and waterways/environment (biodegradeble and preferably with as many "readily" biodegradeble ingredients as possible).
It would make more sense if the health rating scale was something like 1 through 10 or 20 instead of 0 through 4. 3 and 4 are basically "if you use this your customers will die" so now we are basically left with all cleaning products being 0 through 2, which doesn't distinguish them very well IMO.
Abstraction, quantum green, orbit natural are true health rating 0 type products. On a larger scale of 1 through 10 they would still be a 1. I don't know enough about what's in the HOS Environ to know why/how they say it has a 0 health rating, esp. considering it has something in it that seems to make people sneeze. I'd say something like encap green, green surround and environ all are just slightly less green than the true "all natural" products. These are basically chemical free, green products with a very small amount of polymer added for the encap effect. I see no difference to the health of the indoor air quality with these products except in cases where people note a high sensitivity to any odor whatsoever, or if they have birds as these animals can react to even mild odors.
It's really too bad that some products which shouldn't be considered green by any stretch have basically been able to buy a green seal approval. This has ruined the "system" for everybody. The cost also makes it too pricey for all the little guys to take part.
Joe: Encap green doesn't need to be mixed with anything. I use it basically when you would have used padcap pro. You'd still want to switch to your vlm/tlc mix for folks needing odorless cleaning.
I am also trying to get down to stocking only about 3 or 4 products. One main cleaner that is "green", One natural/odorless/chem-free product for those needing odorless cleaning, something with the ph slightly acidic for some uph and wool area rugs, and something else that isn't green for the occasional custy who doesn't care about green and just wants you to "nuke" the place so they hopefully don't have to replace the carpet.